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Novarrium

Terms of Service

Effective: September 16, 2026

Version 2026-09-16

1. Acceptance of Terms

These Terms of Service ("Terms") are a binding agreement between you and Novarrium ("Novarrium", "we", "us", or "our") governing your use of the Novarrium website, applications, and related services (together, the "Service"). By creating an account, checking the acceptance box at signup, or otherwise accessing or using the Service, you agree to these Terms and acknowledge that you have read our Privacy Policy, which describes how we handle your information. If you do not agree, do not use the Service.

You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.

2. The Service and the V2 Rollout

Novarrium is a platform for building fictional worlds and writing long-form fiction with the help of language models. It includes worldbuilding tools, character and Story Bible management, consistency checking, text and image generation by language and image models, editing tools, and export features. The set of features, the AI models used to provide them, and the limits that apply to each plan may change over time.

Rolling release

The Service is being rebuilt as "V2" and is shipping in stages, with the full release scheduled to be complete by October 20, 2026. During this period, and during any later period of active development that we announce in the Service, we may add, modify, replace, suspend, or remove features, tools, models, or limits at any time, with or without notice. A feature may be briefly unavailable while an update is deployed. We are not liable for any interruption, change in functionality, or loss arising from the rollout, and the rollout does not entitle you to a refund or credit.

Beta and preview features

Some features may be labelled beta, preview, experimental, or similar. Those features are provided for evaluation, may not work as intended, may be changed or withdrawn without notice, and are excluded from any commitment we make about the Service.

3. Accounts

  • You must provide accurate, current information when you create an account and keep it current.
  • You are responsible for keeping your credentials confidential and for all activity under your account.
  • Notify us at NovelForge1@gmail.com immediately if you believe your account has been accessed without permission.
  • One person may hold one account. Accounts may not be shared, sold, or transferred.
  • We may suspend or restrict an account while we investigate suspected fraud, abuse, a security incident, or a breach of these Terms.

4. Plans, Billing, Automatic Renewal, and Cancellation

Free plan and trial

On the Free plan, building characters by hand, the Story Bible and hand-drawn maps are free, and every account gets 3 character portraits. Drafted chapters, generated characters and generated maps need a paid plan. Every plan, the Free plan included, can export your finished book (DOCX, EPUB, PDF or plain text) or finished script; nothing else exports on any plan, so outlines, the Story Bible, characters and maps stay in the Service. New accounts may also receive a limited trial of chapter drafting for a limited period and number of chapters. No payment method is required for the trial, and the trial does not convert to a paid plan on its own. You are charged only when you choose a plan or purchase and complete checkout.

Beta tester access

We may invite you to test the Service as a beta tester. Beta tester access is free and temporary: it lasts about 30 days, carries daily and monthly usage limits, and we may end it at any time. When it ends, your account returns to the Free plan unless you have subscribed to a paid plan, in which case your plan continues under these Terms. Your work stays in your account either way.

Subscriptions renew automatically

Paid plans are billed in advance, monthly or annually, at the price shown at checkout. Your subscription renews automatically at the end of each billing period, and your payment method on file is charged the then-current price for your plan, until you cancel. By subscribing you authorize those recurring charges. Payments are processed by Stripe under its own terms; we do not store your full card number.

How to cancel

You can cancel at any time from Settings in the app, or by emailing NovelForge1@gmail.com from the email address on the account. Cancellation stops future charges. You keep paid access until the end of the billing period you have already paid for, and your account then moves to the Free plan. Deleting your account cancels any active subscription immediately.

Fair use

Each plan has a daily and a monthly limit on what its drafting and checking may cost us, never less than $10 a day and $50 a month, higher on larger plans, and may be raised by chapter packs, so that a plan used in full, included redrafts and all, stays under it.

Price changes

We may change plan prices or what a plan includes. We will give you at least 30 days' notice of a price increase by email or in the Service before it applies to your next renewal. If you do not agree, cancel before the renewal date.

Refunds

Except where applicable law requires otherwise, all fees are non-refundable and we do not provide refunds or credits for partial billing periods, unused time, unused AI generations, or downgrades. We may, at our sole discretion, issue a refund or a courtesy credit in a particular case. Doing so is not an admission of any obligation and does not entitle you or anyone else to the same treatment later.

Chargebacks

If you believe a charge is wrong, contact us first at NovelForge1@gmail.com and we will investigate. If you dispute a charge with your bank or card issuer without contacting us, we may suspend the account until the dispute is resolved, contest the dispute with our records, and recover any fees the dispute costs us where the law allows.

Taxes

Prices exclude taxes unless stated. You are responsible for any sales, use, VAT, or similar taxes that apply to your purchase, which we may collect where required.

5. One-Time Purchases and Credits

We sell one-time items such as chapter credit packs and portrait packs. They are charged once at checkout. Credits are licenses to use the Service, not property: they have no cash value, cannot be redeemed for money, and cannot be transferred or resold. Purchased chapter credits do not expire while your account remains open. All unused credits are forfeited without refund if your account is deleted, whether by you or by us under these Terms. Courtesy or promotional credits are granted at our discretion, may carry their own conditions, and may be withdrawn if obtained through abuse.

6. Your Content and AI Output

Your content

You keep all rights you have in the text, prompts, characters, worlds, images, and other material you upload or create in the Service ("Your Content"). We claim no ownership of it.

AI output

As between you and Novarrium, and to the extent permitted by law, you own the text and images the Service generates for you from Your Content ("Output"), and you may use, edit, publish, and sell it. Because Output is produced by machine learning models, including third-party models from Anthropic and Google, it may be inaccurate, incomplete, offensive, or similar or identical to output produced for other users. We make no promise that Output is original, free of third-party rights, factually correct, or eligible for copyright or other protection in any jurisdiction. You are the author and publisher of anything you publish: you are solely responsible for reviewing, editing, and verifying Output before you rely on it or distribute it.

License to us

You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, and create technical derivatives of Your Content and Output solely as needed to operate, secure, support, and improve the Service for you, including sending it to the AI providers that generate Output. This license ends when you delete the content or your account, except for copies in routine backups, which are overwritten on their normal schedule, and records we must keep by law.

We do not train on your manuscripts

We do not use Your Content or Output to train AI models offered to other users. Our AI providers process your requests under their API terms, which state that they do not use API data to train their models. We may use aggregated, de-identified usage information to improve the Service.

Feedback

If you send us ideas or suggestions, we may use them without obligation to you.

7. Acceptable Use

You agree not to use the Service to:

  • Create, store, or distribute content that is illegal where you or we are located, including any sexual content involving minors.
  • Infringe or misappropriate anyone's copyright, trademark, privacy, publicity, or other rights.
  • Harass, threaten, defame, or impersonate any person, or generate content that does so.
  • Circumvent usage limits, credits, trials, rate limits, or security measures, or access another user's account or data.
  • Reverse engineer, scrape, crawl, or extract the Service, its prompts, or the models behind it, or use the Service to build a competing model or dataset.
  • Send automated or high-volume requests that degrade the Service for others.
  • Share credentials, resell access, or use the Service on behalf of a third party without our written consent.
  • Upload malware or anything that interferes with the Service or its providers.

We may remove content and suspend or terminate accounts that we reasonably believe violate this section.

8. Third-Party Services

The Service depends on third-party providers, including AI models from Anthropic and Google, payment processing by Stripe, and infrastructure from Supabase, Vercel, and Railway. Their availability, changes to their terms or pricing, and their outages are outside our control. We are not responsible for a failure, error, delay, or data incident caused by a third-party provider, and we may change providers at any time.

9. Availability, Maintenance, Outages, and Data

We work to keep the Service available, but we do not promise that it will be uninterrupted, timely, secure, or error-free. The Service may be unavailable, in whole or in part, for scheduled or unscheduled maintenance, updates and rollouts (including the V2 rollout described in Section 2), capacity limits, security incidents, provider outages, or events beyond our reasonable control. We may perform maintenance at any time and are not required to give notice, although we try to do so for planned work. No interruption, however long, entitles you to a refund, credit, or damages except as expressly stated in these Terms or required by law.

Your responsibility for backups

We keep operational backups, but they exist for disaster recovery of the Service as a whole, not as a guarantee that any particular item of Your Content can be restored. You are responsible for exporting and keeping your own copies of Your Content and Output, and we are not liable for any loss, corruption, or unavailability of data.

Inactive accounts

From November 20, 2026, an account with no active trial or paid plan that has been inactive for 6 months is deleted (12 months for a former paying customer). On the Free plan, stories in an account inactive for 120 days are removed first, unless you are a former paying customer. We email you first: a notice goes to the email on file at least 30 days before anything is deleted, naming what will be deleted and the date, as described in our Privacy Policy. Accounts with an active trial or paid plan are never deleted for inactivity.

10. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, ALL CONTENT AND OUTPUT, AND ALL FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT OUTPUT WILL BE ACCURATE, ORIGINAL, OR CONSISTENT WITH YOUR CONTENT, OR THAT DATA WILL NOT BE LOST. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NOVARRIUM AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR CONTENT, OR FOR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION DOES NOT APPLY TO LIABILITY ARISING FROM OUR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR TO ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

IN NO EVENT WILL OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITS APPLY TOGETHER AND DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED BY LAW.

12. Indemnification

You will defend, indemnify, and hold harmless Novarrium and its owners, officers, employees, and contractors from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to Your Content, Output that you publish or distribute, your use of the Service, or your breach of these Terms or of any law or third-party right. We may take over the defense of any matter subject to indemnification, in which case you will cooperate with us.

13. Termination

You may stop using the Service or delete your account at any time from Settings. We may suspend or terminate your access, with or without notice, if you breach these Terms, if we are required to by law, if a payment is disputed or reversed, or if continuing to provide the Service to you would create a legal or security risk. We may also discontinue the Service or any part of it; if we discontinue a paid plan entirely, we will refund any prepaid fees for the unused portion of the term as your sole remedy. On termination your license to use the Service ends, and Sections 4 through 6, 8, and 10 through 17 survive.

14. Dispute Resolution: Arbitration and Class Action Waiver

Please read this section carefully. It affects your legal rights.

Informal resolution first

Before starting any formal proceeding, you agree to email NovelForge1@gmail.com with a description of the dispute and what you want, and to give us 30 days to resolve it. Most disputes are resolved this way.

Binding individual arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitrator, not a court, will decide all issues, including whether a claim can be arbitrated. The Federal Arbitration Act governs this section. Judgment on the award may be entered in any court with jurisdiction.

Coordinated filings

If 25 or more arbitration demands that raise similar claims are filed against us by or with the help of the same or coordinated counsel, they will be administered under the AAA Multiple Consumer Case Filing Supplementary Rules, or their successor, and you agree that the demands will be resolved in staged batches, with the arbitrator's decisions in earlier batches informing the resolution of later ones. Any statute of limitations is paused for a claim while it waits its turn.

Class action waiver

YOU AND NOVARRIUM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person. If this waiver is found unenforceable as to a particular claim, that claim will proceed in court, and the rest of this section still applies.

Exceptions

Either party may bring an individual claim in small claims court if it qualifies, and either party may seek an injunction in court to stop infringement or misuse of intellectual property.

30-day opt-out

You may opt out of this arbitration agreement by emailing NovelForge1@gmail.com from the address on your account, with the subject "Arbitration opt-out", within 30 days after you first accept these Terms. Opting out does not affect any other part of these Terms.

15. Governing Law and Venue

These Terms are governed by the laws of the State of Minnesota, United States, without regard to its conflict of law rules, except that the Federal Arbitration Act governs Section 14. For any matter not subject to arbitration, you and we agree to the exclusive jurisdiction of the state and federal courts located in Minnesota, and you waive any objection to venue there. Nothing in this section takes away consumer protections you are entitled to under the mandatory law of the place where you live.

16. Copyright Complaints (DMCA)

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. To submit a notice or counter-notice, follow the instructions in our DMCA Policy. We may terminate the accounts of repeat infringers.

17. General Terms

  • Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government action, internet or utility failures, denial-of-service attacks, or failures of our third-party providers.
  • Changes to these Terms. We may update these Terms. For material changes we will give notice by email or in the Service at least 14 days before they take effect, except that changes required by law or to address a security issue may take effect immediately. The version number and effective date at the top will change. Continued use after the effective date is acceptance. If you do not agree, cancel before the effective date; if you are on a prepaid annual plan and cancel because you object to a material change, we will refund the unused portion of your prepaid term.
  • Entire agreement. These Terms, the Privacy Policy, and any plan-specific terms shown at checkout are the entire agreement between you and us about the Service.
  • Severability and waiver. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it.
  • Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
  • Notices. We may give you notice by email to the address on your account or by a notice in the Service. You may give us notice at NovelForge1@gmail.com.
  • Export and sanctions. You may not use the Service if you are located in, or are a national of, a country subject to comprehensive U.S. sanctions, or if you are on a U.S. government restricted-party list.

18. Contact

Questions about these Terms, billing, or your account: NovelForge1@gmail.com.